Shipping policy


New Zealand Shipping

All New Zealand orders are shipped via NZ Post for secure, dependable delivery.

Orders for items in stock usually ship within 1-2 business days. Please allow 2-3 days for parcels to reach their destination, delivery times sometimes vary.

RD delivery will incur an RD charge.

LIMITED TIME ONLY: Free shipping on all New Zealand orders.

Tracking & Delivery

  • Every order is sent with full tracking, so you can follow your parcel every step of the way.
  • Once your order has been dispatched, you’ll receive a tracking link via email.
  • NZ Post's trusted service means your items arrive safely and on time.

Dispatch Times

We aim to dispatch all orders within 48 hours.

  • Orders are shipped Monday to Friday.
  • Orders placed on Friday afternoon or over the weekend will be dispatched the following Monday.
  • During busy periods or promotions, dispatch times may be slightly extended (we’ll always keep you informed).

International Shipping

Unfortunately, international shipping is not available at this time.

Important Information

  • Please ensure your shipping address is entered correctly at checkout — we’re unable to redirect parcels once they’ve been dispatched.
  • We are not responsible for delays caused by courier networks, weather events, or customs processing.
  • PO Boxes and rural addresses may take slightly longer to deliver.

If you have any questions about shipping or need help with your order, feel free to get in touch — we’re always happy to help.